Help Desk

From iLAN’s fully staffed bench of qualified technicians, your software, hardware or end user problems can often be resolved over the telephone. For more complicated LAN and WAN systems, our technicians can usually fix the problem without leaving our Help Desk site by connecting to your system using software such as PC Anywhere. Of course, if the problem warrants it, we do make office calls.

The Help Desk is available either on a per-call basis, or on an annual maintenance contract. With our iLAN technicians standing by, the inevitable system crash or software error message no longer has to bring your company to its knees.

For more information refer to:

• Help Desk for LAN/WAN

• Help Desk for Telecommuters

Contact Help Desk. For contract inquiries contact Tom Reynolds, phone 626.304.9021 x228.

For immediate help now call 626.304.9021 x711. This is a fee service call $1.50/ minute. 15 minute minimum.

Hours of operation: 8 a.m. to 5 p.m. Pacific Coast Time, Monday - Friday.
Saturday and Sunday by contract.